Support
Email [email protected] and a human answers — usually within a day or two. Include the email address on your account so we can find you.
Quick answers
- Locked out / forgot your password? Tap forgot password? in the sign-in window. It either emails you a link that works once, for an hour, or tells you to email support. No email after a few minutes (check spam)? Email support from your account's address and a human will get you back in.
- Paid but still seeing the paywall? Tap I've paid — check again. Make sure you're signed in to the same account you paid from. Still stuck? Email support with the email on your Stripe receipt.
- On an iPhone? Cards only arrive in the Home Screen app: in Safari, tap Share, then Add to Home Screen, then open it from the icon and sign in again with the same email. You won't be charged twice.
- Notifications not arriving? Open the app and allow notifications when asked. On Samsung phones, also check that the app isn't in a battery-restricted ("sleeping apps") list.
- Too harsh on your lock screen? Turn on discreet notifications at the bottom of the main screen — the lock screen gets a polite version and the real content waits inside the app.
- Want to delete everything? Account deletion instructions — in-app or by email, complete and irreversible.
- Want a refund? Email [email protected] within 14 days of purchase and a human refunds it, no questions. Bought it through an app store? That store's own refund process works too. The Terms of Use govern.
The fine print
Privacy Policy • Terms of Use • About the app
My Last Smoke Break is operated by Smooth Rock Media LLC (Wyoming, USA).